Design connections
If you're looking to set up a more complex electrical connection for a multi-residential, single-residential, commercial or industrial structure, your request is likely what we'd call a design connection project.
Using their technical expertise, our electrical design team will support you throughout the planning, design and construction phases to help you get connected.
Learn more about when you will need a design project, processes and costs below. Ready to get connected? Log in to start and manage project requests online.
If you answer "yes" to one or more of the following questions, you should proceed with a design connection request.
Otherwise, your project should likely be handled as an express connection request instead.
Service location
- Is your service location further than 30 metres (three school buses) away from a BC Hydro pole or service box?
- Is your request related to a new subdivision?
- Does the related structure include four or more electrical service meters, or a metering/electrical room?
Service size
- Does your project require an electrical connection that exceeds 200 Amps?
- Does your project require a three-phase 120/208 V or 347/600 V service (typical for large commercial or industrial structures)?
Infrastructure
- Have clearances to existing BC Hydro equipment [PDF, 300 KB] been considered for building and maintaining your structures?
- Does your electrical connection require existing BC Hydro equipment to be moved?
- Does a pole or guy wire need to be relocated?
- Does a transformer need to be installed? See Underground transformation options for space constrained urban developments [PDF, 327 KB] for additional guidance.
- Does a transformer need to be upgraded to increase capacity?
Permitting
- Do you need a development permit from the local municipality?
- Begin by discussing your electrical needs with an electrician, electrical consultant or developer who's experienced with our electrical connection requirements.
- The technical requirements of your request will determine whether it falls within the express connection or design connection category. These technical details include but are not limited to:
- The distance between your project location and existing BC Hydro infrastructure that supplies electricity.
- How much electricity you need.
- Whether there’s sufficient electricity to supply your location.
- Providing any available documents at the beginning of the request process will help us in the initial assessment of your project.
- Working around energized power lines? See our safety information.
Understand design connection projects
Manage your project with MyHydro
Electrical connection requests are handled online through MyHydro, available on desktop and mobile devices. If you don’t have a MyHydro profile yet, create one first.
Log in to submit requests, check project status, share documents and more.
For guidance, see how to manage a project using MyHydro [PDF 828 KB].