Residential rates
Government or special notices
Special notices such as rate increase
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- 2026 bill increase
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As of April 1, 2026, there is a net bill increase of 3.75%. Learn more.
How we calculate your electricity costs
Residential customers can choose between the flat rate and tiered rate plan, which can both also be combined with optional time-of-day pricing. Log in and use our rate estimator to compare your estimated costs on each plan.
Tiered rate
You’re charged a lower price for electricity use up to a certain threshold in each billing period. If you go over that threshold, all electricity use afterwards is charged at a higher price. This plan is a good option for customers with average or lower electricity use.
Flat rate
Pay a fixed price per kilowatt-hour (kWh) of electricity. This price doesn’t change no matter how much or little electricity you use, which can be a good option for customers with higher electricity use.
Time-of-day pricing
The price for electricity is highest in the evening and lowest overnight. Time-of-day pricing is available with either the tiered or flat rate plan.
Resources
Change your rate
Want to update your account? It's quick and easy to change your rate online.
Help us design new rate plans
We're currently exploring additional residential rate options to meet the diverse needs of our customers. Learn about rate design and how you can get involved.
As of April 1, 2026, there is a net bill increase of 3.75%, which includes an annual rate increase of 0.59% and a rate rider amount change.
Rate riders
Rate riders can be a negative or positive amount. They are applied to the total of all charges before the taxes and fees we collect on behalf of other organizations, such as the regional transit levy for customers in the Lower Mainland.
As of April 1, 2026, the deferral account rate rider is -1.5% and the trade income rate rider remains unchanged at 0%.
Tiered rate pricing principles
As part of our 2024 Rate Design Application, we proposed extending the Residential Inclining Block (RIB) rate pricing principles on an on-going basis until the tiered rate energy charges (Rate Schedule 1101) are close to the flat rate energy charges (Rate Schedule 1151), at which time we would apply to merge the two rate schedules.
The B.C. Utilities Commission (BCUC) approved our proposal on February 24, 2025, which means that:
- The Basic Charge will increase with the general rate increase.
- The Tier 2 Energy Charge will remain constant at 14.08 cents per kWh.
- The remaining revenue to be collected from residential customers is recovered through the Tier 1 Energy Charge as if:
The general rate increase had been applied equally to the Basic Charge, Tier 1, and Tier 2 Energy Charges.
The availability of the flat rate was not expanded to all residential customers.
The multi-residential service rates (Rate Schedule 1121 and 1161) were not cancelled.
The bill impact of these pricing principles varies depending on electricity use. Customers whose electricity use mostly remains mostly in Tier 1 will have a greater increase.