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Electrical service connections

Get the information you need to prepare for and to request an electrical connection.  

Moving? Start, stop or move your electrical service

If you're moving to an address that has an electrical connection, go instead to start, stop or move your service.

Electrical connection requests

Learn how connections work and how to get started.

Returning customers or contractors: Manage requests

Request new or modified electrical connections for residential, multi-residential, commercial, or industrial projects online through MyHydro. If you don’t have a MyHydro profile yet, create one first.

Log in to submit requests, check project status, share documents and more.

Start a request       Manage existing requests

Specialized connection services

Customer equipment maintenance and replacements

Technical info for engineers, contractors and developers

New business

Contact our business and economic development team to learn how to get connected to our clean electricity grid, anticipated electricity costs and possible options for where to locate. Read more.

Call before you dig

To avoid serious danger to workers, it's important to know what services are buried in or near your worksite. Visit BC One Call, or call 1 800 474 6886, for information about the underground services on your worksite, and to learn where it's safe to dig. 

Be aware of energized power lines

To avoid electrical contact and accidents near your worksite, see our safety information to learn more about working in and around energized power lines. For additional information, you can also visit WorkSafeBC Guidelines.