Get the information you need to prepare for and to request a connection.
Moving? Start, stop or move your electrical service
If you're moving to an address that has an electrical connection, go immediately to start, stop or move your service.
Multi-residential & commercial connections, extensions & customer owned poles
In spring 2019 we will be offering new electronic banking options to our Electrical Service Design customers. You'll soon be able to use online banking to pay design connection deposits, construction costs including design, material, and construction estimates. You can also continue to pay in person through your financial institution if preferred.
If you have any questions regarding the new upcoming payment options, please email us.
Technical info for engineers, contractors and developers
Attaching to BC Hydro poles, towers and ducts
Get assistance with attachment projects to qualified transmission and distribution structures. Read more.
Specialized connection services
Call before you dig
To avoid serious danger to workers, it's important to know what services are buried in or near your worksite. Visit BC One Call, or call 1 800 474 6886, for information about the underground services on your worksite, and to learn where it's safe to dig.