Electrical service connections
Get the information you need to prepare for and to request an electrical connection.
Moving? Start, stop or move your electrical service
If you're moving to an address that has an electrical connection, go instead to start, stop or move your service.
Electrical connection requests
Learn how connections work and how to get started.
We've applied to update our connection costs
We filed an application with the B.C. Utilities Commission for changes to our distribution extension policy to help streamline upgrades and reduce the cost of connecting new customers. For more details, see our current rate design activities.
Returning customers or contractors: Manage requests
Request new or modified electrical connections for residential, multi-residential, commercial, or industrial projects online through MyHydro. If you don’t have a MyHydro profile yet, create one first.
Log in to submit requests, check project status, share documents and more.
Specialized connection services
New business
Contact our business and economic development team to learn how to get connected to our clean electricity grid, anticipated electricity costs and possible options for where to locate. Read more.
Call before you dig
To avoid serious danger to workers, it's important to know what services are buried in or near your worksite. Visit BC One Call, or call 1 800 474 6886, for information about the underground services on your worksite, and to learn where it's safe to dig.
Be aware of energized power lines
To avoid electrical contact and accidents near your worksite, see our safety information to learn more about working in and around energized power lines. For additional information, you can also visit WorkSafeBC Guidelines.