Electrical service connections
Get the information you need to prepare for and to request a connection.
Moving? Start, stop or move your electrical service
If you're moving to an address that has an electrical connection, go immediately to start, stop or move your service.
Working in and around energized powerlines? Visit Worker Safety to learn more.
Request and manage electrical service connections and designs
Use our online application to request new connections or designs for residential, multi-residential, commercial or industrial projects. You can also make requests to add or modify existing connections.
You need to create a MyHydro Profile before you can use the online application.
New electronic payment options
Now you'll be able to make design deposit and construction payments online or in person through your financial institution. Learn more.
Technical info for engineers, contractors and developers
Attaching to BC Hydro poles, towers and ducts
Get assistance with attachment projects to qualified transmission and distribution structures. Read more.
Specialized connection services
Changes to electrical service connection operations due to COVID-19
To stay safe during the ongoing COVID-19 situation, we’re adjusting some of our operations related to electrical service connections and outages. We’re continuing to manage new customer connections through our normal processes, but some work will take longer than usual. We won’t be completing any work that would require outages to other customers. Thank you for your patience.
New business
Contact our business & economic development team to learn how to get connected to our clean electricity grid, anticipated electricity costs and possible options for where to locate. Read more.
Call before you dig
To avoid serious danger to workers, it's important to know what services are buried in or near your worksite. Visit BC One Call, or call 1 800 474 6886, for information about the underground services on your worksite, and to learn where it's safe to dig.
Be aware of energized powerlines
To avoid electrical contact and accidents near your worksite, visit our Worker Safety page to learn more about working in and around energized powerlines. For additional information, you can also visit WorkSafeBC Guidelines.