Electrical connections during COVID-19 situation
We are continuing to manage new customer connections through our normal processes, but due to current conditions some work will take longer than usual. In an effort to protect our employees, contractors, and customers, we will not be completing optional upgrades or alterations at this time. We will also not be completing any work where it would require outages to other customers. We appreciate our customers' patience and understanding during this challenging time.
Get the information you need to prepare for and to request a connection.
Moving? Start, stop or move your electrical service
If you're moving to an address that has an electrical connection, go immediately to start, stop or move your service.
Multi-residential & commercial connections, extensions & customer owned poles
New electronic payment options
As of April 29, 2019 you'll be able to make design deposit and construction payments online or in person through your financial institution. Learn more.
Technical info for engineers, contractors and developers
Attaching to BC Hydro poles, towers and ducts
Get assistance with attachment projects to qualified transmission and distribution structures. Read more.
Specialized connection services
Contact our business & economic development team to learn how to get connected to our clean electricity grid, anticipated electricity costs and possible options for where to locate. Read more.
Call before you dig
To avoid serious danger to workers, it's important to know what services are buried in or near your worksite. Visit BC One Call, or call 1 800 474 6886, for information about the underground services on your worksite, and to learn where it's safe to dig.