Skip to content

Be prepared for storm season. Safety tips and videos

Request access to your electrical vault room

For access to your electrical vault room including access for fire alarm testing, please submit your request five business days in advance.

A standard Vista Fire Alarm charge of $425 (plus GST) will be charged for this service.

We'll contact you to confirm arrangements.

Some mandatory fields were not filled in or are incorrect, please see below.

Fields marked with * are required.

Customer information

Onsite contact information

Billing contact information

In order to manage your BC Hydro services online, you will need to provide BC Hydro with some business-personal information (e.g. your name and your business email address, contact number; details that may otherwise be located on a business card). BC Hydro collects this business-personal information solely for the purpose of enabling you, should you so choose, to access and use the online form above to request access to your electrical vault room.

BC Hydro offers these online facilities in furtherance of its mandate under the Hydro and Power Authority Act, the Clean Energy Act, and the BC Hydro Electric Tariff regulated by the BC Utilities Commission under the Utilities Commission Act. If you have questions about the collection of your personal information as described in this notice, please contact BC Hydro's Customer Service at 604 224 9376 or 1 800 224 9376 outside the Lower Mainland.