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Rental properties

Managing BC Hydro accounts for your rental properties is easy  

If you're a business owner, property manager or landlord, there are options that can help make managing BC Hydro accounts at your properties more convenient.

Conveniently manage accounts with a Rental Premise Agreement

If your tenants pay BC Hydro directly for their electricity service, you should apply for a Rental Premise Agreement. It will make account changes related to move-ins and move-outs for your managed properties more convenient, and will ensure electricity remains on between tenants.

If you don’t have a Rental Premise Agreement, when a tenant notifies us that they're moving out of a property and there’s no pending move-in application, the electricity at that property will be disconnected. Having a signed agreement on file will automatically transfer the BC Hydro account into your name when a tenant moves out, rather than the service being disconnected.

Benefits of a Rental Premise Agreement:

  • Avoiding the inconvenience of a service disconnection between tenants.
  • Automatic transfer of the account to the agreement holder.
  • Avoiding any fees associated with reconnecting the electricity at a property.
  • Keeping the electricity on for any renovations or upgrades being made to a property between tenants.

How the move-out/move-in process works when Rental Premise Agreement is in place:

  1. Tenant notifies us of their pending move-out. This can be done up to 60 days in advance. They can submit a move request online or by calling us.
  2. Once the tenant moves out, if an application for electricity service at the property is not received within 16 days, the Rental Premise Agreement will take effect and the agreement holder becomes responsible for payments associated with the account.
  3. When a new tenant is set to move in to the property, the tenant notifies us of their move-in date at least a week in advance. They can submit a move request online or by calling us.
  4. On the tenant’s move-in date, the account is automatically transferred from the agreement holder’s name to the new tenant’s name, and the tenant becomes responsible for the account.

If notice of a move-in is not provided, the account will remain in your name.  

Apply for a Rental Premise Agreement

Property management authorization

If you’re a landlord and you want to authorize a property manager to manage the BC Hydro accounts at your properties, please complete and submit the property management authorization form [PDF, 64.6 KB].

Add or cancel multiple accounts with ease

If you’re responsible for the BC Hydro accounts for more than one property, you can add or close multiple accounts at one time by simply filling out a form. This offers a convenient way to manage more than one account at a time.

Get in touch

If you need to make changes to an existing Rental Premise Agreement or change a mailing address for an account, please get in touch with our customer service team.