Have your new address ready if you’re moving to a new home or business address. If you’re renting, you’ll also need your landlord’s contact information.
Existing customers can open additional accounts.
If you're a new customer to BC Hydro and need to open your first BC Hydro account, get started by signing up online.
To cancel your electrical service, let us know the date you’d like us to close the account at your home or business. If you have a forwarding address, have it ready.
If you're moving to an address that has an electrical connection, move your service.
If you need BC Hydro service at a location that does not have an electrical connection (such as a new condo development, new vacation home or cabin), you will need to apply for a new electrical connection.
You can also submit a request to modify an electrical connection, permanently disconnect service or temporarily disconnect service for construction.