Request for a street light repair

For street lights attached to BC Hydro poles, typically wooden poles, submit a repair request by completing this form. You can also submit a repair request by contacting us at 1 800 BCHYDRO (1 800 224 9376). We’re available Monday to Friday from 8 a.m. to 4 p.m.

 If the street lights are not attached to BC Hydro poles, typically metal poles, contact your local municipality, city, regional district, Ministry of Transportation or Indigenous community office.

If your request is about a new street light, removal or modification, you’ll need to contact your city, regional district, Ministry of Transportation or Indigenous community office.

Some mandatory fields were not filled in or are incorrect, please see below.

Fields marked with * are required.

wooden pole
concrete pole
metal pole

If street light is on a metal pole, please contact your local municipality, city, regional district, Ministry of Transportation or Indigenous community office to submit  a request.   

Indicate the address, description of the location, or the nearest cross street on where to find the pole. It is helpful for us to know which side the light is on (east, west, north, or south), or the number of lights from the closest cross street (e.g. second pole south of Taylor and Waverley).

Light burnt out
Light is on during the day
Light is flickering on and off
Open, broken or missing light fixture
Other street light issue

We may contact you to get more details on the issue you've reported if needed. Your contact information will only be used for this purpose.

Yes
No

BC Hydro offers this online repair submission form in furtherance of its mandate under the Hydro and Power Authority Act and the BC Hydro Electric Tariff regulated by the BC Utilities Commission under the Utilities Commission Act. If you have questions about the collection of your personal information as described in this notice, please contact BC Hydro Customer Service at 1 800 BCHYDRO (1 800 224 9376).