Ways to pay your bill
We offer several options for you to pay your BC Hydro bill:
Visit your bank's website and select BC Hydro as a payee.
You can also pay in person at your local branch, using telephone banking or an automated banking machine.
Make a one-time payment by withdrawal from your bank account directly from your online MyHydro account.
To set-up your first payment withdrawal, you'll need the bank account details found on your cheques or bank statement.
Set-up auto-pay and have your bills paid automatically from your bank account with our pre-authorized payment plan. You'll need the bank account details found on your cheques.
Or mail in the pre-authorized payments form [PDF, 61 KB].
To make equal payments each month, you can set up an equal payment plan. The last 12 months of electricity use determines your monthly payment amount.
Each year, we compare the amount you've been billed with your actual use. The difference may result in a credit (if you've used less electricity than you've paid for) or additional charges (if you've been using more electricity than you've paid for). You can see how you're comparing on each bill.
You can pay with your Visa, Visa Debit, Mastercard, or Debit Mastercard using Paymentus, a third-party service that charges a service fee for each payment you make. You can make a one-time payment, or set up recurring payments.
Visit Paymentus to pay with your credit card online.
To pay with your credit card over the phone, call Paymentus at 1 877 543 8357.
To pay by mail, send your cheque to our payment address below. Please ensure your BC Hydro account number is included on the cheque.
Do not mail cash or post-dated cheques.
P.O. Box 9501 STN Terminal
Vancouver, B.C. V6B 4N1
To protect the health and safety of the public and employees due to COVID-19, ServiceBC is currently not accepting in-person BC Hydro bill payments.
For our larger commercial customers with multiple accounts, Electronic Funds Transfer (EFT) is a fast and simple way to pay your BC Hydro bills. You can transfer funds electronically from your company bank account to BC Hydro's bank account.
The benefits of EFT include reduced administrative costs, increased efficiency, simplified bookkeeping, and greater security.
To request a switch to paying your BC Hydro bill by electronic funds transfer, please fill in and submit the form.
Requirements to request Electronic Funds Transfer:
- Your accounts must be on paperless billing,
- You must have a minimum of six (6) accounts on the Medium General Service and/or Large General Service rate to qualify,
- Payments must be made in Canadian funds.
If you have a transmission account, please contact your Key Account Manager to discuss your options.
If you made a late payment, you can avoid a disruption to your electrical service by providing the details of your payment online.
If you're having trouble keeping up with your BC Hydro bills and are falling behind on payments, we're here to help. Learn more.