Request your fault data report

Looking for current system fault information? Submit a request to receive an engineer-approved fault data report.

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In order to manage your BC Hydro services online, you will need to provide BC Hydro with some business-personal information (e.g. your name and your business email address, contact number; details that may otherwise be located on a business card). BC Hydro collects this business-personal information solely for the purpose of enabling you, should you so choose, to access and use the online form above to request access to your electrical vault room.

BC Hydro offers these online facilities in furtherance of its mandate under the Hydro and Power Authority Act, the Clean Energy Act, and the BC Hydro Electric Tariff regulated by the BC Utilities Commission under the Utilities Commission Act. If you have questions about the collection of your personal information as described in this notice, please contact BC Hydro's Customer Service at 604 224 9376 or 1 800 224 9376 outside the Lower Mainland.