Programs based on income

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ECAP and AC Status Tracker and Document Upload

Enter your ECAP or AC Application ID to check the status of your application, or to upload your proof of income documents, landlord consent form, or health referral letter at any time.

Document could not be uploaded. Please email your documents to ECAP_ESK@bchydro.com.

Application cannot be found.

Application ID confirmed.

Application Status:

I want to upload:
Proof of Income documents
See POI requirements   

BC Hydro Privacy Policy or contact BC Hydro's Customer Service at 604 224 9376 or 1 800 224 9376 outside of the Lower Mainland.

Accepted file formats: jpg, jpeg, png, bmp, doc, docx, pdf (Acrobat 7 or newer), xls, xlsx, txt, up to 8 MB.


Do you need to upload another household member's income proof?

Signed Landlord consent document

Accepted file formats: jpg, jpeg, png, bmp, doc, docx, pdf (Acrobat 7 or newer), xls, xlsx, txt, up to 8 MB.

Home health care referral letter upload

Accepted file formats: jpg, jpeg, png, bmp, doc, docx, pdf (Acrobat 7 or newer), xls, xlsx, txt, up to 8 MB.

Application Process

Due to the volume of applications that we receive, applications can take up to 60 days to process. Your patience is appreciated.

During the review process, our team may contact you to confirm information provided