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Enter your ECAP or AC Application ID to check the status of your application, or to upload your proof of income documents, landlord consent form, or health referral letter at any time.
Document could not be uploaded. Please email your documents to ECAP_ESK@bchydro.com.
The Application ID is included in the confimation email you received when submitting your application. If you are unable to locate your email. Please contact us at ECAP_ESK@bchydro.com.
Notice of Assessment (NOA) Your NOA is sent to you by the Canada Revenue Agency upon processing your income tax filing. If you don't have a copy, visit CRA My Account, once you have located your NOA, you can download a PDF version or take a screenshot of the document.
Ensure that all information on the NOA is blacked out except for your name, effective date, and line 150.
Learn how to black out your personal information.
You can also call Canada Revenue Agency to request a copy of your NOA at 1 800 959 8281 between the hours of 9 a.m. and 5 p.m. To verify your identify, you'll need:
BC Hydro Privacy Policy or contact BC Hydro's Customer Service at 604 224 9376 or 1 800 224 9376 outside of the Lower Mainland.
Accepted file formats: jpg, jpeg, png, bmp, doc, docx, pdf (Acrobat 7 or newer), xls, xlsx, txt, up to 8 MB.
Please enter the name of the household member whose income is represented in the document.
Due to the volume of applications that we receive, applications can take up to 60 days to process. Your patience is appreciated.
During the review process, our team may contact you to confirm information provided