Phone In Lower Mainland
604 224-9376
Other areas, call toll free
1 800 224-9376
Status Legend |
|
| Incomplete Application – Missing Documents | Your application is incomplete, you have not submitted your proof of purchase. |
| Submitted | Your online application has been successfully submitted. |
| Pending | Your on-line rebate application and accompanying receipts / invoices have been received and are being verified. |
| Approved | Your on-line rebate submission has been received, verified, and approved. |
| Complete | If you chose cheque, your rebate has been mailed to your mailing address, allow 8-10 weeks for delivery. Or if you chose to apply your rebate to your BC Hydro bill, a credit will be applied to your next bill. This may take 1-2 billing cycles. |
| Declined | A problem was found with your rebate submission. You will receive instructions on how to correct the submission shortly, if applicable, or an explanation as to why your application does not qualify. |