Ask a question
Paying your bill
You'll need to call Customer Service to:
- Change your mailing address for your bill.
- Get your electrical service reconnected if it's been disconnected for missed payments.
- Request a payment arrangement for your bill.
Customer Service: 1 800 BCHYDRO (1 800 224 9376) or 604 224 9376 in the Lower Mainland
Hours of operation are Monday to Friday, 7 a.m. to 8 p.m. and Saturday, 9 a.m. to 5 p.m.
We want your feedback
Our online survey helps us serve you better. Please note that you won't receive a response. Take the survey now.