- Please fill the required information below and review. Please agree to the Electronic Access Disclaimer in order to request a new Portal Account.
- After you click Submit your request will be
emailed to the appropriate BC Hydro representative for processing and you will
be emailed your login instructions in 1-2 business days.
- Click Cancel to return to the public web site.
British Columbia Hydro and Power Authority (“BC Hydro) will give the
Customer access to the Customer’s Daily Settlement Reports
(“Reports”) and any other Customer information that may be provided
at the discretion of BC Hydro and made available on BC Hydro’s Website
(the “Website”) or Business-to-Business Portal (the
“Portal”) subject to the following terms and conditions:
The Customer hereby confirms its understanding and agreement to the foregoing
terms and conditions.
BC Hydro may, and expressly reserves the right to (a) change the form and
content of the Website and/or the Portal, (b) change the degree of
Customer’s access to the Website and/or the Portal, (c) these terms and
conditions, and (d) make any other changes to the Website and/or the Portal
that it sees fit, all at its sole discretion. The Customer agrees to review
the terms and conditions contained in this document regularly and acknowledges
that its continued access or use of the Website and/or Portal will mean that
the Customer agrees to any such changes.
- The Customer acknowledges that the Website, the Portal and the HTML that
BC Hydro creates to generate its pages may be protected by copyright. The
Customer may not copy, distribute, adapt or otherwise publish any content
protected by copyright without obtaining permission of BC Hydro, which
reserves all rights. All editorial content and graphics on the Website is
protected by copyright and re-use of any of BC Hydro’s editorial
content and graphics online for any purpose is strictly prohibited. The
materials from the Website are available for informational and
non-commercial uses offline only, provided the content and/or graphics
are not modified in any way, all copyright and other notices on any copy
are retained, and permission is granted by BC Hydro. Permission to use BC
Hydro content is granted on a case-by-case basis.
- The Customer agrees that the Website and the Portal, including patent,
copyright, and trademark rights, is and will at all times remain the
property of BC Hydro. The display of trademarks on pages at the Website
and/or the Portal does not imply that a license of any kind has been
granted. The Customer agrees that it has no right, title and interest in
or to the Website and/or the Portal except as expressly set forth in this
Agreement. For more information about BC Hydro’s protected
trademarks, please read the Legal disclaimer found at
BC Hydro does not guarantee the privacy or security of customer information
and Customer’s Reports made available on the Website, the Portal or sent
to BC Hydro on the Internet; however, BC Hydro will endeavour to protect the
privacy and security of customer information on the Website, by using the
- Use of SSL (HTTPS) with 128 bit encryption to upload confidential
Customer files to the Website.
- Storage of confidential Customer files in an area of the web or portal
server that is not directly accessible with a web browser.
- Use of SSL (HTTPS) with 128-bit encryption to download files from the
Website or Portal to the Customer's web browser.
- Authentication of Customer accesses to confidential web pages by use of
username and password.
- Authentication of Customer accesses to the Portal by use of username and
password and SercurID password (2 Factor Authentication).
BC Hydro has utilized a third party web hosting service provider which has
the following published security precautions:
- Has implemented firewalls, cryptographic techniques and stringent
internal access procedures.
- Constantly monitors all internal systems to ensure there has been no
security attack or attempted break-in.
Username and Password.
BC Hydro agrees to issue the Customer a username and password enabling the
Customer access to the Customer’s Reports stored on the Website and/or
the Portal. BC Hydro will issue a username and password to the person
designated by the Customer to be responsible for maintaining security of the
password for each user. The Customer agrees that it will be solely responsible
for maintaining security of the username and password for each user designated
by the customer. BC Hydro will not be liable for any claims, loss, or damage,
direct or indirect, that may occur as a result of use of or access to the
username, password, Customer’s Reports, Portal and/or Website by
Protecting personal information is an obligation BC Hydro takes seriously. Any
personal information BC Hydro collects is handled in accordance with the
British Columbia Freedom of Information and Protection of Privacy Act. To view
Limitations of Liability and Indemnity.
In addition to the other limitations on BC Hydro’s liability contained
elsewhere in this Agreement, none of BC Hydro or its directors, officers,
employees, agents or services providers will be liable for any claim,
action, loss, or demand, direct or indirect, which may result from:
- the Customer’s use of or access to the Website, the Portal and/or
the Customer’s Reports stored on the Website or Portal;
- the Customer’s reliance on or use of information contained on the
Website and/or Portal; and
- mistakes, omissions, interruptions, deletion or corruption of files,
errors, defects, delays in preparation or transmission or failure of
performance not directly attributable to the wrongful acts of BC Hydro
- The Customer indemnifies BC Hydro from all claims, losses, liabilities,
damages and costs made or suffered by third parties, and all loss,
liabilities, damages and costs suffered by BC Hydro, which relate to or
arise out of any breach by the Customer of any term of this Agreement, or
any errors, omissions or acts of the Customer, its employees, consultants
or agents arising out of the Customer’s use of or access to the
Website or Portal.
To the fullest extent permitted by law, BC Hydro provides the Website and the
Portal and the information contained in it on an “as is, where is”
basis and does not make any express or implied warranties, representations,
endorsements or conditions with respect to the Website, the Portal or the
content contained on either. This includes, without limitation, warranties as
to merchantability, operation, non-infringement, usefulness, completeness,
accuracy, currency, reliability and fitness for a particular purpose. Further,
BC Hydro does not represent or warrant that the Website and/or Portal will be
available and will meet the Customer’s requirements, will have
uninterrupted access, will have service that will be without delays, failures,
errors or omissions, and will not cause damage to the Customer’s
computer, including by way of undetected viruses or other contaminating or
BC Hydro or the Customer may terminate this Agreement on seven (7) days
written notice to the other party. Paragraphs 4, 5 and 6 survive the
termination of this Agreement.
This Agreement will be governed and interpreted in accordance with the laws in
force in the Province of British Columbia and BC Hydro and the Customer submit
and attorn to the exclusive jurisdiction of the courts of British Columbia.
If any provision of this Agreement is found to be invalid or unenforceable,
this will not affect the validity or enforceability of the other provisions of
I accept the terms and conditions outlined above