The application may take approximately 20-30 minutes to complete. After we’ve collected your contact information, you will be able to save the application. If you don’t finish your application, when you end the session we’ll send you an email that will allow you to return and complete it later. Remember to press ‘Save’ along the way.
If you click on an external link, it will open in a separate tab, so your information will not be lost.
Once you’ve submitted your application, you will receive an email confirming your application was successfully submitted.
Due to the volume of applications that we receive, applications can take up to 90 days to process. You will be able to track the status of your application once it is submitted. Your patience is appreciated.
You’ll need the following information for each step.
Step 1: Utility providers
Identify your utility provider(s) and collect your account number(s) from your utility bills (i.e. BC Hydro, FortisBC, City of New Westminster, etc.). If you are not the account holder, you and the registered property owner need to fill out the Utility Account Holder Consent Form.
Step 2: Participant information
Provide your contact information, information about the home where the upgrades were made, and select your space heating and water heating systems.
Step 3: Upgrades
Select the upgrades you made to your home. There are four upgrade types that qualify for rebates: insulation, windows and doors, space heating and water heating. Be sure to have the required information and documentation, such as invoices and forms, ready.
Step 4: Bonuses and promo codes
Select any bonuses or enter promo codes that may apply to your application. If you received an exception code or promo code from a special offer, your contractor or a program partner, have it ready to enter.
Step 5: Receiving your rebate
Choose how you would like to receive your rebate payment.
Step 6: Review and submit
Be sure to review your application before submitting. Any missing or incorrect information will delay the process. Once you press ‘Submit’, your application will be complete, and you will receive a confirmation email and be able to track your application's status.