974285b9-6502-45a0-badd-8a0afaecee8e

2016-02-16T17:31:43.832-08:00

Hi UserFirst

Login / Registration
Close
- Create Profile
- Join Team Power Smart
Billing & Payments
Close
- Customer service rules for our customers
- Online billing
- Viewing and exporting your bill and account history
- Get to know your bill
- Ways to pay your bill
- Trouble paying your BC Hydro bill?
- Late payment and disconnection
- Non-payment disconnections in winter
- Get your service reconnected
Moving
Close
- New BC Hydro customers
- Move or cancel my service
Electrical Connections
Close
- Single-residential connections
- Preparing your site for connection services
- Overhead and underground connections
- Charges & fees for connections
- Multi-residential & commercial connections
- Customer vault maintenance and isolations
- Electrical service extensions
- Distribution Technical Standards and Guides
- Customer owned poles
- Attaching to BC Hydro poles, towers and ducts
- Industrial connections
- Transmission Generator Interconnections
- Distribution Generator Interconnections
- Contractor authorizations and permits
- Electrical connection forms
Electricity Rates & Energy Use
Close
- Understanding your electricity use
- Why is my bill so high?
Get Help

Forgot Your Password?

Please enter the email address used to create your MyHydro Profile.
We'll send you an email with a link to reset your password.

Don't have a profile? Sign up

Get answers to questions about paying your bill, rates, moving your account and more.

We look for exceptional people to bring new ideas and fresh thinking to BC Hydro.

Call us to report a power outage in your area or to get information you couldn't find online.

View Mobile Site